HVAC Dispatcher/CSR Job at Jobot, Brooklyn, NY

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  • Jobot
  • Brooklyn, NY

Job Description

This Jobot Job is hosted by: Christie Bauer
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $60,000 - $90,000 per year

A bit about us:

We are a growing HVAC company looking someone to lead the maintenance contract business and provide scheduling to techs and give our customers exceptional service.

Why join us?

Benefits
401k match
Profit sharing
PTO
Paid Holidays
and more!

Job Details

Job Details:

As a Maintenance Contract Administrator, you will be a critical part of our team, ensuring the smooth operation of our HVAC projects. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving and has a strong commitment to customer service. You will be responsible for coordinating and scheduling maintenance activities, and communicating effectively with customers and team members. This is an excellent opportunity to join a growing company where you can make a difference!

Responsibilities:

1. Coordinate and schedule regular maintenance and inspections of HVAC systems across various construction projects.

2. Liaise with customers, contractors, and team members to ensure smooth operation of all HVAC systems.

3. Maintain accurate and up-to-date records of all maintenance activities, including any issues or repairs.

4. Communicate effectively with customers, providing updates and answering any queries regarding their HVAC systems.

5. Ensure all work is carried out in compliance with company standards and safety regulations.

6. Provide professional and timely customer service, resolving any issues or complaints in a satisfactory manner.

Qualifications:

1. Minimum of 1 year of experience in a similar role, preferably within the HVAC industry.

2. Proven experience in HVAC industry.

3. Exceptional customer service skills, with the ability to communicate effectively with a variety of stakeholders.

4. Professional and organized, with excellent attention to detail.

5. Strong written and verbal communication skills.

If you have the necessary skills and experience, and are passionate about providing excellent customer service, we would love to hear from you!

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Job Tags

Holiday work, Contract work, For contractors,

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