Job Description

Job Description

Job Description

Summary

The Banquet House Person is responsible for setting up rooms and variety of spaces per the specification of the banquet event orders and returning the room to its original state after the events. Duties also include transporting tables and equipment, maintaining the cleanliness and organization of all areas, and providing service during events as needed.

Duties/Responsibilities

• Assisting with inventories of food, beverages, equipment, meeting supplies, china, glassware, and silverware, on a pre-determined schedule.
• Tears-down and sets-up meeting and event rooms, daily. This may include stripping the room of all its furniture and resetting the room per the specifications outlined by the BEO (Banquet Event Order).
• Approach all guests and team members in a friendly, service-oriented manner.
• Practice safety standards at all times including constant awareness of safety hazards. Report any safety concerns to supervisor.
• Assist others as needed.
• Must be flexible to work any shift, including weekends and holidays.
• Ensuring the proper handling and cleaning of all equipment, china, glassware, and silverware.
• Cleaning, maintaining, and caring for equipment during and after functions.
• Making sure all storerooms are clean, organized, and secured.
• Following all designated opening and closing procedures to ensure areas are secure and energy efficient.
• Adhering to all department and center-wide policies and procedures.
• Attending all department, full staff, and other meetings and training as required by management. Health / Safety.
• Attending staff set-up and technical training as requested.
• Following all sanitation procedures including safety guidelines and OSHA requirements
• Engaging and responding to staff and guests in a cordial, efficient and professional manner.
• Immediately communicate special requests, guest problems, or concerns to the banquet captains or Manager on duty.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• May need to drive company vehicle to move equipment from different properties (Casino, Soboba Springs Golf Course, Reservation, etc.).
• Perform special projects and other responsibilities, tasks, or duties as requested.

Education / Qualifications

• Must be 18 years of age, or older.
• High school diploma or GED, preferred.
• Ability to communicate effectively.
• Ability to work cohesively with co-workers as part of a team.
• Excellent organizational skills, and multi-tasking abilities.
• Ability to work in a fast pace work environment and work calmly, independently, and efficiently.
• Excellent verbal skills. Ability to tactfully and diplomatically deal with the staff. Must possess a high regard for customer service.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration

• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
• Required to submit to and obtain negative results on all drug and/or alcohol testing.
• Ability to obtain and maintain County of Riverside Food Handlers Card within seven (7) days of date of hire.
• Ability to obtain and maintain TIPS certification (Training for Intervention Procedures).
• California Driver’s License and a clean driving record (less than 3 points) preferred, but not required. Only requested if needed to drive company vehicle.

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

• 401k Plan
• Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
• Medical, Dental & Vision paid for the employee
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off

Soboba Casino Resort Team Member Recognition including, but not limited to:

• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives
• Discounted Team member meal

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